How Vicino is priced
We don't price like a gig agency, and we don't lead with hourly rates. The value isn't in the rate — it's in the team, the training, and the consistency.
Our model
Most agencies try to compete on price by using independent contractors and cutting corners. We invest more in our caregivers because the quality of care your loved one receives depends entirely on the person we send.
W-2 employees, not contractors
Every caregiver is a full employee with benefits, workers' comp, and proper oversight — not a gig worker we pull from an app.
Vetted, trained, insured
Comprehensive background checks, 6-week training program, ongoing education, and full insurance coverage.
Tools that make caregivers better
Daily reporting systems, care coordination software, and communication tools that keep everyone informed.
Why we invest in our team
The difference between okay care and exceptional care is almost always the person providing it. Here's what our investment means for your family.
Consistency for your family
The same caregiver showing up every time. Not whoever happens to be available on the app that day.
Accountability
When something's not right, you have one company to call — not a platform that points fingers at independent contractors.
Ongoing training
Monthly skill development, specialized certifications, and real-time support from experienced coordinators.
Dedicated coordinator
One person at our office who knows your family, your loved one's routine, and your care plan inside and out.
What that means for your loved one
A premium experience
Your loved one gets a caregiver who shows up prepared, engaged, and genuinely invested in their wellbeing. Not someone rushing through tasks to get to their next gig.
Care that compounds
When the same caregiver comes consistently, they learn your loved one's preferences, notice subtle changes, and build trust over time. That continuity improves care quality in ways that sporadic staffing never can.
Real relationships
Our caregivers aren't just doing a job — they're forming genuine connections. Combined with our companion check-in calls and coordinator support, your loved one gets a team that actually cares about them as a person.
A team, not just a caregiver
Every family on our roster gets all three. They aren't tiers or upsells — they're how we work.
Caregiver
Your loved one's primary in-home support
Coordinator
Your single point of contact at Vicino
Companion
Regular check-in calls for connection
What goes into a personalized quote
We don't publish generic rates because every family's situation is different. Your quote will be based on:
Hours per week
From a few hours of companionship to 24/7 live-in care — we scale to your needs.
Complexity of care
Basic companionship has different requirements than dementia care or mobility assistance.
Location
We serve the entire Bay Area, with rates that reflect local caregiver availability.
Live-in vs. hourly
Live-in care and hourly visits have different structures and pricing models.